自2020年3月開始,大量亞馬遜賣家因?yàn)殇N售口罩違規(guī),賬戶被亞馬遜凍結(jié),高額資金停止支付,亞馬遜雖然開放申訴通道,但是申訴非常困難,恢復(fù)賬戶幾率不高,飛爾跨境綜合歐美申訴專家的POA【點(diǎn)擊獲取更多權(quán)益】,整理并在此發(fā)布一個(gè)高質(zhì)量的申訴模板,希望可以幫到你。
Dear Amazon USA seller performance team,
I am *** and I thank you for providing me with the opportunity to appeal my seller accounts suspension due to listing items under a brand that I am not approved to sell.
I understand that Amazon takes failure to comply with their requirements very seriously and I would like to share with you my plan of action in which I explain what I have done to resolve the issue and what will I do to prevent it from happening again
-The reason you are listing products that you are not approved to sell:
? I have listed face masks for sale for that I have not taken pre- approval as earlier it was not required, later there was policy change regarding face mask and sanitizer.
? Now, I am not allowed to list such items as it is only allowed to for US seller.
? I have not gone through the latest update for Covid-19.
Steps you have taken to resolve this issue:
? I have rechecked the details and deleted the such items..
? I have carefully read and re-read all the Amazon policies specially the one concerning the proper ways how to source inventory and amazons policy to ensure that I not violate them again. As I am not US citizen, I have deleted the ASIN.
? All listings which for which preapproval is required and could not be verified with valid invoices or receipts, meeting Amazon requirements have been completely deleted from My accounts inventory and will not be listed again.
How you will prevent this issue in the future:
? All inventory will be source from reliable sources that directly from the manufacture or from authorized distributors who will be able to provide me valid invoice meeting Amazon requirement.
? Before listing any items for sale I will carefully check whether the item required any pre-approval or not and they perfectly matched their Amazon product pages in every detail any inaccuracies will be resolved by updating the listings and fixing the incorrect information.
? We know that polices and guidelines keep changing as per the society and county, to be updated on the latest updates we will not ignore any notification. We will go through it and follow those. I will follow all Amazon policies and guidelines.
I believe that these solutions are effectively everything the problems noted by seller performance in my suspension notice.
Thank you for taking the time to review my appeal and I am looking forward to continue selling on Amazon.
Sincerely
成功的申訴需要很多因素,POA僅僅是其中一個(gè)因素,還有發(fā)票,認(rèn)證等資料,我們并不能確保此模板一定成功,僅供參考。
以上內(nèi)容屬作者個(gè)人觀點(diǎn),不代表雨果網(wǎng)立場!
編輯:江同