有件FBA產(chǎn)品變成“unfulfillable”，原因是“Customer Damage”，請(qǐng)問(wèn)我能拿到賠償嗎？

上周收到一個(gè)退貨，是FBA的，現(xiàn)在它變成“unfulfillable”產(chǎn)品了，原因是“Damaged by Customer”（客戶損壞），我想問(wèn)下，亞馬遜會(huì)賠償我嗎？之前有個(gè)退貨是“damaged by the warehouse”，亞馬遜就有賠償，不知道這回有沒有。

亞馬遜

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游泳的魚

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客戶損壞的產(chǎn)品亞馬遜是不會(huì)賠償?shù)摹?br /> 這是關(guān)于賠償?shù)恼撸?br /> FBA Lost and Damaged Inventory Reimbursement Policy
https://www.amazon.com/gp/help ... 42960
What is not covered by this policy?
? FBA prohibited products
? Products that don't adhere to FBA inventory requirements
? Restricted products lost or damaged during removal order processing
? Defective products or items lost or damaged by customers, distributors or sellers
? Expired items
? Defective items that arrive at the fulfillment center damaged
? Small parcel items shipped using Amazon partnered carriers that are damaged due to inadequate packaging

暮光之城

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你看一下要不要?jiǎng)?chuàng)建移除訂單（create a removal order）把產(chǎn)品召回，千萬(wàn)不要再讓它回到FBA倉(cāng)庫(kù)里，畢竟你不知道這件商品的condition是怎樣的，如果它被轉(zhuǎn)入另一個(gè)買家手里，很可能會(huì)出問(wèn)題。好好檢查一下吧