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TikTok Shop新手指南
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1、本指南旨在幫助您打開(kāi)思路、理清方向,順利開(kāi)啟跨境之路。(持續(xù)更新中) 2、內(nèi)容來(lái)源于各個(gè)公開(kāi)渠道整理匯總,版權(quán)歸原作者所有。 3、使用建議:可使用快捷鍵 Ctrl +D/Command +D 的形式收藏至瀏覽器,方便下次訪問(wèn)。
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目錄導(dǎo)航
入駐
注冊(cè)及入駐(東南亞/英國(guó))
注冊(cè)及入駐(美國(guó))
開(kāi)通店鋪
商品管理
全球商品用戶手冊(cè)
商品管理
庫(kù)存管理
商品評(píng)價(jià)管理
在TikTok賣貨
聯(lián)盟賣貨
直播賣貨
短視頻賣貨
應(yīng)用市場(chǎng)和TikTok Shop服務(wù)商
訂單
訂單狀態(tài)查看
售后管理
發(fā)貨
備貨及發(fā)貨
物流服務(wù)
包裹及包裝規(guī)范
物流政策更新
資產(chǎn)結(jié)算
賬單核對(duì)
傭金及交易手續(xù)費(fèi)
結(jié)算方式
營(yíng)銷及活動(dòng)
營(yíng)銷
活動(dòng)
成功案例
投放廣告
廣告服務(wù)
加熱工具
數(shù)據(jù)分析
店鋪整體數(shù)據(jù)
直播數(shù)據(jù)分析
商品數(shù)據(jù)分析
用戶數(shù)據(jù)分析
商城數(shù)據(jù)分析
商品卡數(shù)據(jù)分析
商家成長(zhǎng)
成長(zhǎng)中心
客戶服務(wù)
聊天工具
聊天助手
服務(wù)管理
服務(wù)質(zhì)量提升攻略
店鋪健康診斷
【英國(guó)/東南亞】如何查看店鋪的經(jīng)營(yíng)評(píng)分及違規(guī)記錄?
店鋪評(píng)分
平臺(tái)支持
【英國(guó)/東南亞】在哪里可以查看官方推送的消息?
綁定飛書(shū)賬號(hào),聯(lián)系官方運(yùn)營(yíng)經(jīng)理
店鋪設(shè)計(jì)
店鋪設(shè)計(jì)
直播大屏使用說(shuō)明
數(shù)據(jù)羅盤(pán)全新升級(jí)直播分析頁(yè)面,將原直播分析和今日直播頁(yè)面進(jìn)行合并,幫助商家在一個(gè)頁(yè)面內(nèi)查看店鋪全部直播表現(xiàn),不再面對(duì)前一天直播數(shù)據(jù)難以查詢的問(wèn)題,支持按時(shí)間、達(dá)人賬號(hào)分別了解店鋪當(dāng)日的直播成交、每個(gè)賬號(hào)的直播表現(xiàn)。

功能入口:【數(shù)據(jù)羅盤(pán)】-【直播分析】


用途
直播分析可以用來(lái)做什么?
1.靈活切換今日和歷史直播數(shù)據(jù)
支持商家在一個(gè)頁(yè)面內(nèi)根據(jù)時(shí)間篩選靈活查看今日與歷史的直播數(shù)據(jù),避免需要在兩個(gè)頁(yè)面分別查看今日和歷史數(shù)據(jù)的不方便,同時(shí)解決有時(shí)無(wú)法及時(shí)看到前一天直播數(shù)據(jù)表現(xiàn)的問(wèn)題,幫助商家復(fù)盤(pán)直播表現(xiàn)。
2.查看一段時(shí)間直播匯總數(shù)據(jù)或單場(chǎng)直播成交
支持商家查看單日/周/月或任意自定義時(shí)間段內(nèi)的直播匯總成交,也支持查看單場(chǎng)直播的數(shù)據(jù)表現(xiàn),并跳轉(zhuǎn)直播大屏。
3.查看所有合作達(dá)人任意周期內(nèi)的直播貢獻(xiàn)
按名稱篩選聯(lián)盟合作或官方賬號(hào)可幫助商家查看一個(gè)達(dá)人在這段時(shí)間內(nèi)通過(guò)直播為店鋪的帶來(lái)的直播貢獻(xiàn),可通過(guò)下載不同達(dá)人的直播數(shù)據(jù)對(duì)比出這段時(shí)間內(nèi)表現(xiàn)優(yōu)秀的直播達(dá)人,也可直接通過(guò)對(duì)比單場(chǎng)直播表現(xiàn)了解達(dá)人的帶貨能力,以及和店鋪商品的匹配度。


核心功能
1.一段時(shí)間內(nèi)的直播匯總數(shù)據(jù)
展示所選時(shí)間周期內(nèi),所有官方和聯(lián)盟合作達(dá)人通過(guò)直播給店鋪帶來(lái)的成交金額、訂單數(shù)、交易人數(shù)、曝光-點(diǎn)擊轉(zhuǎn)化率(CTR)、點(diǎn)擊-下單轉(zhuǎn)化率(C_O)。
2.單場(chǎng)直播數(shù)據(jù)表現(xiàn)
查看單場(chǎng)直播的成交、訂單、互動(dòng)、轉(zhuǎn)化和漲粉數(shù)據(jù),并支持導(dǎo)出下載。
3.合作達(dá)人直播表現(xiàn)
可查看合作的聯(lián)盟達(dá)人和自身的官方賬號(hào)在一段時(shí)間內(nèi)和單場(chǎng)直播的表現(xiàn)。


功能詳細(xì)介紹
1.匯總直播數(shù)據(jù)
【1】查看今日直播匯總數(shù)據(jù):
當(dāng)選擇【Today】查看今日數(shù)據(jù)時(shí):展示今日時(shí)間段內(nèi)店鋪通過(guò)直播產(chǎn)生的成交、交易、轉(zhuǎn)化數(shù)據(jù);
僅展示4個(gè)核心指標(biāo):
Revenue
Sales
Buyers
C_O

【2】查看歷史數(shù)據(jù):
當(dāng)選擇【近7天、近28天、自然日、自然周、自然月、自定義時(shí)間段】查看歷史數(shù)據(jù)時(shí):展示店鋪在所選時(shí)間段內(nèi)通過(guò)直播產(chǎn)生的直播數(shù)、成交、訂單、成交人數(shù)、轉(zhuǎn)化數(shù)據(jù);
展示8個(gè)核心指標(biāo):
Livestreams:The number of livestreams within the selected period;
Revenue-generating livestreams:The number of livestreams that resulted in revenue within the selected period;
Revenue:The cumulative amount paid for orders made from livestreams, including returns and refunds;
Unit Sales:The cumulative number of products sold from livestreams;
Buyers:The number of unique users who paid for orders made from livestreams. When you select the custom period;
C_O:orders / product clicks via livestream channel;
CTR(Click-through rate): The number of clicks on livestream products / the number of views of the livestream during the selected period, includes products in product lists and product cards;
Orders:The number of SKU orders created and paid by users from the livestream。
注意:當(dāng)一場(chǎng)直播跨越了多天,匯總直播僅包含該場(chǎng)直播在所選時(shí)間范圍內(nèi)產(chǎn)生的數(shù)據(jù):
例如:今天是5.10號(hào),一場(chǎng)直播在5.9開(kāi)始,在5.10結(jié)束:在5.9產(chǎn)生100美元成交,在5.10產(chǎn)生200美元成交,選擇時(shí)間為【今天】時(shí),成交金額展示數(shù)據(jù)為200美元。


2.單場(chǎng)直播列表//Live List

【1】查看今日直播場(chǎng)次數(shù)據(jù):
當(dāng)選擇【Today】查看今日數(shù)據(jù)時(shí):展示在今日內(nèi)產(chǎn)生過(guò)數(shù)據(jù)的直播,例如:
昨日開(kāi)始,今日結(jié)束的直播間;
昨日開(kāi)始,今日仍然沒(méi)有結(jié)束的直播間;
今日開(kāi)始,今日結(jié)束的直播間;
今日開(kāi)始,但今日沒(méi)有結(jié)束的直播間;


【2】查看歷史直播場(chǎng)次數(shù)據(jù):
當(dāng)選擇歷史某段時(shí)間數(shù)據(jù)時(shí),展示在該時(shí)間段內(nèi)開(kāi)始直播的直播間,例如:今天是5.10,選擇“過(guò)去7天”(5.3-5.9)
會(huì)展示的直播間:
5.3開(kāi)始直播,并在5.10或之前結(jié)束直播的直播間;
5.9開(kāi)始直播,并在5.9/5.10結(jié)束直播的直播間;
不展示的直播間:
5.2開(kāi)始直播,5.3或之后結(jié)束的直播間;
5.3號(hào)0點(diǎn)之前就結(jié)束的直播間;


【3】單場(chǎng)直播數(shù)據(jù)指標(biāo):
Revenue:The cumulative amount paid for orders made from livestreams, including returns and refunds
Products:The cumulative number of products added to the livestream showcase
Different Products Sold:The number of products for which sales were generated from the livestream
Orders Created:The number of SKU orders created by users from the livestream
Orders Paid:The number of SKU orders created and paid by users from the livestream
Unit Sales:The cumulative number of products sold from livestreams
Buyers:The number of unique users who paid for orders made from livestreams. When you select the custom period
Average Price:The average price of the units sold, revenue / product sales
Viewers(total viewers):The number of unique viewers of the livestream
Views(watch pv):The number of views of the livestream
ACU:The average number of concurrent viewers per minute during the livestream
PCU:The peak number of concurrent viewers of the livestream
Avg. Viewing Duration:The average length of time each unique viewer watched the livestream
Comments:The cumulative number of times users left comments on the livestream
Shares:The cumulative number of times users shared the livestream
Likes:The cumulative number of times users liked the livestream
New followers:The number of times users clicked to follow the creator
Product impressions (product view):The number of impressions of all livestream products, including product list and product card impressions
Product clicks:The number of product clicks from the livestream, including product list and product card clicks
CTR(Click-through rate): The number of clicks on livestream products divided by the number of views of the livestream during the selected period, includes products in product lists and product cards
C_O:orders / product clicks via livestream channel


3.篩選單個(gè)達(dá)人直播間

【1】支持按照【官方、渠道、聯(lián)盟、全部】達(dá)人維度查看店鋪在所選時(shí)間內(nèi)的匯總直播數(shù)據(jù)和單場(chǎng)直播列表,例如:
選擇【聯(lián)盟】達(dá)人時(shí),匯總數(shù)據(jù)和直播列表明細(xì)展示的是該時(shí)間段內(nèi)全部合作聯(lián)盟達(dá)人的直播匯總和明細(xì)數(shù)據(jù)。


【2】搜索達(dá)人:
選擇【全部】時(shí),可在搜索框內(nèi)直接搜索想要查看的達(dá)人名稱;
選擇【官方】時(shí),搜索框內(nèi)僅支持查看一個(gè)官方達(dá)人;
選擇【渠道】時(shí),搜索框內(nèi)僅支持查看全部渠道達(dá)人;
選擇【聯(lián)盟】時(shí),搜索框內(nèi)支持搜索想要查看的聯(lián)盟達(dá)人名稱;