新冠疫情期間，為eBay賣家準備的售后客服郵件回復示例及模板！

適用于eBay賣家的COVID-19新冠疫情客服售后回復示例及模板：

玩具品類示例：

關于COVID-19，我們正在積極地接受衛(wèi)生、地方和政府當局的指導。安全是我們的首要任務，到目前為止，我們仍然每天發(fā)送庫存物品的訂單，但請注意，由于當前和不斷變化的局勢，可能會出現延遲。我們希望大家平安，身體健康。

健康個護品類示例：

汽配品類示例：

商品在eBay上出售后的冠狀病毒疫情郵件回復模板：

Hello {buyer_name},

Thank you for purchasing {item_name} from us!

We will have your product shipped as soon as possible.

A Quick COVID-19 (Coronavirus) Notice:

1 - Our business is actively abiding by the instructions of the government and CDC/WHO to keep our customers safe. Your health is our highest priority.

2 - Due to the changing conditions of this global event, shipping times may be delayed for some items.

If you have any concerns, please contact us first and we will be happy to help.

Thank you for your business and patience during these times.

Stay safe, blessed, and we hope you enjoy your product!

?你好{客戶名},

感謝您從我們這里購買{商品名}！

我們會盡快把你們的產品發(fā)出去。

關于COVID-19冠狀病毒疫情的公告：

1、我們的業(yè)務積極遵守政府和CDC/WHO的指示，以保證我們的客戶的安全。你的健康是我們的頭等大事。

2、由于此全球性事件的情況不斷變化，某些商品的運送時間可能會延遲。

如果您有任何疑問，請先與我們聯系，我們將竭誠為您服務。

感謝您在這段時間的耐心與等待。

注意安全，祝福，希望您喜歡我們的產品！

發(fā)貨后，適用于eBay的COVID-19冠狀病毒的消息回復示例：

發(fā)貨后，適用于eBay的COVID-19冠狀病毒的消息回復模板：

Hello {buyer_name},

Your {item_name} has shipped!

Courier: {courier}

Tracking Number: {tracking_number}

Est. Delivery Date: {estimated_delivery_date}

COVID-19 (Coronavirus) Notice:

1 - Due to the changing conditions of this global event, your item may arrive after your estimated delivery date of {estimated_delivery_date}. We hope you understand during this time as our team and courier work to deliver your package as soon as possible.

2 - Our business is actively abiding by the instructions of the government and CDC/WHO to keep our customers safe. Your health is our highest priority.

If you have any concerns, please contact us first and we will be happy to help.

Thank you for your business and patience during these times.

Stay safe, blessed, and we hope you enjoy your product!

你好{客戶名},

您的{商品名}已經發(fā)貨！

快遞公司：{XXX}

追蹤編碼：{XXX}

預計送達時間: {XXX}

關于COVID-19冠狀病毒疫情的公告：

1、由于此全球性事件的情況不斷變化，您的商品可能會在預計交貨日期{XXX}之后到達。我們希望您能理解，在這段時間內，我們的團隊和快遞人員會盡快交付您的包裹。

2、我們的業(yè)務積極遵守政府和CDC/WHO的指示，以保證我們的客戶的安全。你的健康是我們的頭等大事。

如果您有任何疑問，請先與我們聯系，我們將竭誠為您服務。

感謝您在這段時間的耐心與等待。

注意安全，祝福，希望您喜歡我們的產品！

以上eBay售后客服郵件回復示例及模板僅供參考！點擊試用3Dsellers

（來源：eBay李思婷設計師）

以上內容屬作者個人觀點，不代表雨果網立場！本文經原作者獨家授權供稿，轉載需經雨果網授權同意。

（來源：eBay李思婷設計師）